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SHARE YOUR IDEAS WITH US…

This year, we’ve committed to releasing a new model every week, and we’ve been hitting that goal! Many of our models are created based on customer suggestions, so if there's a specific one you'd love to see, don't hesitate to tell us!

OUR QUALITY PROMISE

We fully guarantee the quality of both the models we offer and the individual pieces we use. If a model doesn't meet our strict standards, it won’t appear on our website — plain and simple!

READY FOR YOUR NEXT HOBBY?

Frequently Asked Questions

How long will it take to get my orders?

Delivery times vary based on your location. Orders within the region typically arrive in 5-7 business days, while international shipments may take 7-10 days. You’ll receive all the delivery details in your confirmation email.

Any questions?

At the moment, we don’t offer custom models. However, we greatly appreciate feedback from our community, so don’t hesitate to connect with us on social media or share a photo of the car you’ve always wanted to build. We love hearing your ideas!

There are missing / deffective pieces on my set:

We sincerely apologize if you've encountered any issues with missing or defective pieces in your BrickMechanics set. While it's uncommon, we want to ensure that you have a complete and enjoyable building experience. If you believe there are missing pieces or if you've identified any defective parts, please follow these steps:

1. Double-check your entire set. 

2. If you are certain that pieces are missing or defective, please take screenshots of the instructions, and clearly mark specific pieces that are problematic or you need.

3. Send the images, along with your order number, to us at brickmechanicss@gmail.com This will help us identify the issue more accurately and expedite the replacement process.

Rest assured, we'll investigate the matter promptly and provide you with the necessary missing or replacement pieces to ensure you can complete your build.